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Hikko is Heading to Dreamforce 2026: Here's What We're Watching

Hikko is heading to Dreamforce 2026 in San Francisco (Sept 15-17), where Salesforce is putting its "Agentic Enterprise" story to the test. Here's what we're watching, from Claudeforce, Agentforce 360 to Data 360, and why it matters for mid-market Salesforce teams.

Victoria Nogueira
Marketing Lead
September 4, 2026
5
time to read
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Victoria Nogueira
Marketing Lead
Share:
September 4, 2026
5
time to read

Every September, the Salesforce ecosystem packs into Moscone Center to find out where the platform is headed next, and this year, Hikko will be there too. Dreamforce 2026 runs September 15–17 in San Francisco, and the entire event is being built around one idea: the "Agentic Enterprise," where AI agents don't just assist teams, they run alongside them.

As a Salesforce consulting partner since 2013, we've spent over a decade helping mid-market and enterprise teams turn Salesforce releases into real operational wins instead of shelfware. This year, with our own AI practice deepening through the Anthropic Claude Partner Network, Dreamforce feels less like a conference we attend and more like a preview of the roadmap we're already building toward with clients.

What's Hot at Dreamforce 2026

A few themes are dominating the pre-event conversation, and we'll be tracking all of them closely:

Agentforce 360 takes center stage. If Dreamforce 2025 introduced Agentforce, 2026 is about proving it can scale. Agentforce 360 folds agent-building, governance, and observability into a single system, with expanded coverage across Sales, Service, Marketing, and Commerce Cloud, plus agents embedded directly inside Slack.

Data 360 gets more teeth. Expect updates on real-time governance, AI-powered data quality tools, and privacy-first architecture that lets agents work with unstructured data without compromising compliance, a question nearly every enterprise client asks us before greenlighting an AI rollout.

The bar for proof is higher. Salesforce has reported that combined Agentforce, Data 360, and Informatica Cloud revenue has already crossed the billion-dollar mark, so this Dreamforce is expected to lean less on hype and more on measurable ROI, governance frameworks, and case studies from teams already running Agentforce in production.

A free virtual option, for the first time at real scale. Salesforce+ streams the keynotes and 400+ sessions live, running one extra day (through September 18) for anyone who can't make it to San Francisco in person.

Claudeforce is the wildcard everyone will be talking about. On August 26, Salesforce and Anthropic announced Claudeforce, an expanded partnership that runs in both directions: Claude now serves as a reasoning model across Salesforce's Agentforce surfaces, and Salesforce shipped a plugin inside Claude itself, with 37 prebuilt sales skills covering deal health reviews, pipeline updates, and meeting prep. It's a notable bet that sellers increasingly work from Claude rather than switching back to a CRM screen, and it's expected to be a major thread running through Dreamforce sessions this year.

Why We're Going

Hikko helps mid-market and enterprise teams implement, optimize, and scale Salesforce, and our clients report an average 2.5x ROI in year one, backed by a 4.9 CSAT and 5.0 ESAT internally. We're a Certified B Corporation, an AppExchange Partner, and part of the Anthropic Claude Partner Network, which means AI isn't a side project for us, it's built into how we scope and deliver implementations across Sales, Service, Experience, Field Service, Marketing Cloud, Data Cloud, and Agentforce. With Claudeforce now bringing Claude and Salesforce even closer together, that dual vantage point is exactly the perspective we want to bring back to our clients.

Dreamforce is where we stress-test our own thinking against what Salesforce is actually shipping, so we can bring back grounded, practical guidance, not just slide-deck buzzwords, to the teams we work with across the US, LATAM, and beyond.

Want to grab time with us at Dreamforce 2026? Let's talk, we'd love to compare notes on your Agentforce roadmap.

Frequently Asked Questions

When is Dreamforce 2026?

Dreamforce 2026 runs September 15–17 at the Moscone Center in San Francisco. Salesforce+ also streams keynotes and sessions free through September 18, giving remote attendees an extra day of access.

What is Agentforce 360?

Agentforce 360 is Salesforce's unified AI agent platform, combining agent-building tools, governance, and observability into one system. It expands agent coverage across Sales, Service, Marketing, and Commerce Cloud, and embeds agents directly inside Slack.

Will Hikko be at Dreamforce 2026?

Yes. Hikko's team will be attending Dreamforce 2026 in San Francisco to track the latest Agentforce and Data 360 announcements and meet with clients and partners. Reach out to schedule time with us there.

Why work with a Salesforce consulting partner instead of going direct?

A Salesforce consulting partner like Hikko translates new releases, like Agentforce 360, into a scoped implementation plan, handles configuration and integration work, and provides ongoing optimization, which most in-house teams don't have bandwidth to manage alone.

What is Claudeforce?

Claudeforce is the expanded partnership between Salesforce and Anthropic, announced August 26, 2026. It embeds Claude as a reasoning model across Salesforce's Agentforce surfaces and puts Salesforce inside Claude as a plugin with 37 prebuilt sales skills.

What makes Hikko different from other Salesforce partners?

Hikko combines Salesforce delivery since 2013 with an AI-first practice through the Anthropic Claude Partner Network, US-based leadership with nearshore LATAM delivery teams, and a track record of 2.5x average client ROI in year one.

Ready to stop fixing and start scaling?

Let’s discuss a post-implementation health check and a roadmap for maximizing your Salesforce ROI.

Topics
Agentforce
Digital Transformation
Future Trends
Published:
September 4, 2026
Last Updated:
September 4, 2026

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of Hikko.