Dreamforce 2025: the topics on the agenda if you are a nonprofit

For nonprofit professionals, Dreamforce 2025 is a critical event for staying ahead of the curve, especially as technology like AI becomes more accessible and essential. The agenda for the nonprofit and education sectors is meticulously crafted to address the unique challenges and opportunities you face, from maximizing donor engagement to streamlining program delivery.

Beyond the keynotes, the real value lies in the specialized sessions, workshops, and peer-to-peer connections that provide actionable insights. The overarching themes this year revolve around AI-driven solutions, a strategic approach to data, and a deep dive into the Nonprofit Cloud roadmap, all designed to help you amplify your mission with limited resources.

Deep Dive into the Nonprofit Agenda: What to Expect and Why It Matters

Dreamforce is an essential gathering place for Trailblazers in the Impact Sector. To help you navigate the vast agenda, we’ve highlighted some of the must-see sessions focused on how nonprofits are transforming their work using Salesforce, AI, and real-time data.

Here’s a look at the sessions you won’t want to miss:

• Salesforce for Nonprofits Roadmap: Hear directly from the Salesforce product team. This session is key to understanding upcoming innovations for the sector, including the highly anticipated Volunteer Management and Agentforce capabilities integrated into Nonprofit Cloud.
  

• Journey to AI Readiness: Learn a grantmaker IT team’s approach and journey to implement and sustain AI to improve insights into program strategies, grants, and partners, and to bring operating efficiencies to managing grants.
  

• AI for Impact: Scaling Solutions for People and Planet: Discover how bold leaders are using AI to tackle global challenges, from climate to education, and proving that purposeful tech can drive real, far-reaching impact.
  

• Powering Oncology Navigation and Innovation with Data and AI: See how two organizations fuse Salesforce and AI to transform healthcare, evolving and assisting complex patient journeys and driving life-saving patient outcomes such as higher donor conversions.
  

• The Future of AI: What the Next Generation Sees Coming: Your marketing team deserves attention. Learn how to use Salesforce and Data Cloud to leverage data and amplify your marketing efforts, delivering personalized interactions and connected experiences.

To build your personalized agenda and find more details on these and many other sessions, check out the official Dreamforce catalog:

Explore the Complete Nonprofit Sessions Catalog

2. Data Strategy: The Foundation of Your Mission

In a world where data is a primary asset, nonprofits need a unified view of their constituents, from donors and volunteers to beneficiaries and partners.

• Unifying Disparate Data with Data Cloud: Nonprofits often have data silos scattered across different platforms. Look for sessions on how Data Cloud can unify this information, creating a single, comprehensive view of your stakeholders. This unified data can then be used to create personalized journeys, from a new supporter’s first donation to their long-term engagement with your mission.
  

• From Data to Impactful Storytelling: Your data tells the story of your impact. Sessions will focus on how to use reporting and analytics to turn data into compelling narratives that inspire action and demonstrate accountability to your board and funders.
  

3. The Nonprofit Cloud Roadmap

The Nonprofit Cloud is continuously evolving, and Dreamforce is the place for major announcements and deep-dives into new features.

• New Features for Fundraising and Program Management: The agenda will likely include sessions that showcase the latest innovations in Nonprofit Cloud, especially in fundraising and program delivery. This is your opportunity to see what's coming, from enhanced donation tracking and recurring giving programs to improved tools for measuring program outcomes.
  

• Migration and Best Practices: For organizations still using the legacy Nonprofit Success Pack (NPSP), there will be a clear focus on the migration path to the new Nonprofit Cloud. You can find hands-on workshops and roundtables that provide practical advice on data transfer, user adoption, and change management.
  

Making the Most of Your Dreamforce Experience

• Explore the Nonprofit Hub: Look for the dedicated Public Sector, Education, and Nonprofit Lounge or "Hub." This is a curated space where you can connect with peers, attend mini-sessions, and get one-on-one time with Salesforce product experts.
  

• Engage with the Community: Dreamforce is powered by its community. Don't miss the peer-led sessions and roundtable discussions where you can share challenges and solutions with others who understand your mission. These are often the most valuable, and candid, conversations you'll have.
  

• Leverage Partner Sessions and Events: Many Salesforce partners, especially those specializing in the nonprofit sector, host off-site events and sessions. These are great for networking and discovering niche solutions that can address your specific needs. Look for events focused on areas like grant management, marketing automation, or specific industry challenges.

• Get Certified: Dreamforce offers opportunities to get hands-on training and even take certification exams on-site. Investing in your team's skills by pursuing certifications is a powerful way to maximize your organization's Salesforce investment.

Dreamforce 2025 is more than just a conference about technology; it's a platform for empowering those who are changing the world. By planning your agenda around these key nonprofit-focused topics, you can leave Dreamforce with the knowledge, tools, and connections you need to drive your mission forward in a new, more agentic future.

Want to get the most out of your Dreamforce journey and learn how these topics can directly impact your organization? We'd love to help. Get in touch with Hikko today to discuss your Dreamforce goals and craft a personalized plan for maximizing your experience.