Hikko at Agentforce World Tour Mexico City 2026: Bringing AI-Powered CRM to Life

The Agentforce World Tour is back in Latin America, and this time, Hikko is on the ground in Mexico City as a proud Sponsor.

On May 27, 2026, Centro Banamex will host one of the most important Salesforce events of the year in the region, bringing together technology leaders, business executives, and Salesforce partners to explore the next frontier of enterprise AI. For Hikko, this is more than a sponsorship: it's a reflection of where the Salesforce ecosystem is heading, and the role we've been building toward for over a decade.

‍

What Is the Agentforce World Tour?

The Agentforce World Tour is Salesforce's flagship touring event series, designed to bring the company's most transformative innovations directly to regional markets. Each stop features keynotes from Salesforce executives, live product demos, hands-on workshops, and deep-dive sessions on AI, Data Cloud, and the full Customer 360 platform.

The Mexico City edition is one of the most anticipated stops in Latin America. Attendees get firsthand access to Salesforce's latest developments in autonomous AI, practical implementation guidance, and the opportunity to connect with partners and peers across the ecosystem.

‍

Why Agentforce Matters Right Now

Artificial intelligence has been part of the enterprise conversation for years. What's different now is that AI is no longer theoretical, it's operational.

Agentforce is Salesforce's autonomous AI platform that unifies Einstein AI, Data Cloud, and Customer 360 into a single intelligent layer. Unlike traditional AI tools that generate suggestions or surface insights for humans to act on, Agentforce agents can independently execute complex, multi-step workflows, from qualifying sales leads and scheduling follow-ups to resolving service cases and personalizing marketing journeys, around the clock, without manual intervention.

This shift from AI as a copilot to AI as an autonomous workforce is fundamentally changing how businesses think about productivity, scalability, and customer experience. Companies that deploy Agentforce effectively are not just automating tasks — they are building a new class of digital employee that operates with the precision of a system and the context-awareness of a trained team member.

For mid-market and enterprise organizations, the implications are significant: faster response times, reduced operational bottlenecks, and the ability to scale customer-facing functions without proportionally scaling headcount.

‍

The Agent Era Is Already Here

Agentforce isn't a roadmap item. Organizations across industries: financial services, retail, healthcare, manufacturing, are already deploying agents in production. The Agentforce World Tour is where those real-world stories are told: proven implementations, measurable outcomes, and lessons learned from companies that have moved from pilot to scale.

‍

Hikko at Agentforce World Tour Mexico City 2026

Hikko is attending this year's Mexico City edition as a Bronze Sponsor, and our team will be on the ground, at our stand, ready to engage with the companies exploring what AI-powered CRM can do for their business.

‍

Who We Are

Founded in 2013, Hikko is a Salesforce consulting partner with offices in New York, Montevideo, and Mexico City. We were Salesforce's first partner in Uruguay, and over the past twelve years we've built a track record working with mid-market to enterprise clients across the Americas, implementing, optimizing, and extending the Salesforce platform to drive real business outcomes.

Our team combines deep technical expertise with a practical, client-first approach. We don't just deploy technology, we help organizations design the right solution for their specific context, integrate it with their existing stack, and ensure adoption across teams.

‍

What We Work On

Whether an organization is implementing Salesforce for the first time, extending an existing deployment, or looking to activate Agentforce capabilities on top of their current setup, Hikko brings end-to-end consulting across:

• Sales Cloud & Service Cloud — core CRM implementation and optimization
• Marketing Cloud & Pardot — customer engagement and automation
• Data Cloud — unified customer data for AI-ready operations
• Agentforce — design, configuration, and deployment of autonomous AI agents
• Managed Services — ongoing support and continuous improvement
• Staff Augmentation — certified Salesforce professionals embedded in client teams

‍

Come Find Us at the Event

If you're attending Agentforce World Tour Mexico City on May 27th, stop by the Hikko stand. Our team will be available to discuss your Salesforce roadmap, share what we're seeing in the market, and explore how Agentforce could fit your organization's priorities.

We're also happy to connect before the event, reach out through our website to schedule time with our team.

‍

The Bigger Picture: AI as a Business Imperative

The companies that will lead their industries in the next decade are not necessarily the ones with the largest teams or the biggest budgets. They are the ones that best integrate intelligence into their operations, that use AI not as a feature, but as a foundation.

Agentforce represents Salesforce's most ambitious bet on that vision. And for Hikko, events like the Agentforce World Tour are where that vision becomes tangible: where the conversation moves from "what is Agentforce?" to "how do we implement it, and what does success look like for our business?"

That's exactly the kind of conversation we're here to have.

‍

Ready to Talk Agentforce?

Whether you're exploring your first Salesforce implementation or looking to bring autonomous AI into an existing deployment, Hikko is ready to help you navigate the path forward.

Contact our team →
Learn more about our Salesforce services →

‍