Administration @Staffing - Semi Senior - (High)

Activities

• Be the primary system administrator for the Salesforce environment
• Gather request from the client and solve their inquiries
• Handle day to day maintenance and requests for the CRM platform
• Set up Salesforce business requirements and configuration including: Workflow, Process Builder, Flow, assignment rules, approval processes, user management, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports
• User and license management including new user setup/deactivation, roles, profiles, permissions, public groups
• Ensure users have the appropriate access to perform their job duties
• Maintain the database and overall cleanliness
• Create and manage custom field / objects, record types, data validation, page layouts
• Perform testing activities to ensure development work meets user requirements
• Work effectively in a collaborative work environment
• Provide analysis when requested including dashboards and specialized reports
• Conduct user training sessions
• Register documentation when needed

Skills we are looking for

• 6 months to 1 year of experience as a Salesforce admin
• English: Full professional proficiency (written and spoken).
• Salesforce Administrator Certification
• Process-oriented
• High attention to detail
• Strong customer service skills
• Strong understanding of Salesforce best practices and functionality